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How to Update Hisense Android TV
Table of Contents
To keep your Hisense Android TV running smoothly and enjoy the latest features, it’s essential to keep its firmware updated. There are typically two ways to update⁚ through the internet (OTA updates) and via USB.
Checking for Updates
Before you begin updating your Hisense Android TV, it’s important to check if there are any updates available. Here’s how to do it⁚
- Press the ″Settings″ button on your Hisense remote (it usually looks like a cogwheel).
- Navigate to ″All,″ then ″About,″ and select ″System Update.″
- Choose ″Check Firmware Update.″ Your TV will connect to the internet and search for available updates.
- If an update is found, you’ll be given the option to download and install it. If your TV is already running the latest firmware, you’ll see a message indicating that;
For older Hisense TV models that don’t have internet connectivity, you’ll need to check for updates manually via USB. We will discuss that process in the ″Updating via USB″ section.
Updating via the Internet
Updating your Hisense Android TV via the internet is the easiest and most convenient method. Here’s a step-by-step guide⁚
- Ensure your Hisense TV is connected to a stable Wi-Fi network. You can check your internet connection status in the ″Network″ settings.
- Follow the steps outlined in the ″Checking for Updates″ section to see if a new firmware version is available.
- If an update is found, select ″Update″ to start the download process. The download time will depend on the size of the update and the speed of your internet connection.
- Once the download is complete, your TV will prompt you to install the update. Select ″Install″ to proceed.
- Your Hisense TV will restart automatically to install the update. Do not turn off the TV or interrupt the process during the installation.
- After the installation is complete, your TV will restart again. You can then check the ″About″ section in ″Settings″ to confirm that your TV is running the latest firmware version.
Remember, keeping your Hisense Android TV updated ensures you enjoy the best performance, access new features, and benefit from the latest security enhancements.
Updating via USB
If your Hisense Android TV doesn’t have internet access or you prefer updating manually, you can use a USB drive to install the latest firmware. Here’s a breakdown of the process⁚
- Download the Firmware⁚ Visit the official Hisense support website and locate the support page for your specific TV model. Download the latest firmware version to your computer. The firmware file will usually be in a .zip or .rar format.
- Prepare the USB Drive⁚ Use a FAT32 formatted USB drive with sufficient storage space for the firmware file. Extract the contents of the downloaded firmware file directly to the root directory of your USB drive. Do not place the firmware file within any folders on the drive.
- Connect the USB Drive⁚ Power off your Hisense TV and insert the USB drive containing the firmware into an available USB port on the TV.
- Initiate the Update⁚ Turn on your TV. A message should appear prompting you to update the firmware. If not, navigate to ″Settings″ > ″About″ > ″System Update″ and select the USB drive as the source for the update.
- Install the Update⁚ Follow the on-screen instructions to begin the firmware update process. Ensure that the USB drive remains connected and the TV stays powered on during the entire installation.
- Restart the TV⁚ Once the update is complete, your Hisense Android TV will restart automatically. After restarting, you can remove the USB drive. Verify the update by checking the firmware version in the ″About″ section of your TV settings.
Remember, interrupting the update process can lead to errors. Ensure a stable power supply and avoid removing the USB drive until the update is fully complete.
Enabling Automatic Updates
To ensure your Hisense Android TV always benefits from the latest features and improvements, you can enable automatic updates. Here’s how to activate this convenient feature⁚
- Access Settings⁚ Using your Hisense remote, navigate to the ″Settings″ menu on your TV. The settings icon typically resembles a cogwheel.
- Find System Update⁚ Scroll through the settings menu and locate the ″About″ or ″System″ section, then select ″System Update″.
- Enable Auto-Update⁚ Look for an option labeled ″Auto Update″ or ″Automatic Updates″. Toggle the switch or check the box to enable this feature.
Once automatic updates are enabled, your Hisense TV will periodically check for new firmware versions. If an update is available, it will download and install it automatically, usually during periods of inactivity or when the TV is in standby mode. This means you can enjoy a hassle-free experience and ensure your TV is always up to date without manual intervention.
Note⁚ The availability of the automatic update option and the specific steps may vary slightly depending on your Hisense TV model and Android version. If you cannot locate the setting, consult your TV’s user manual for detailed instructions.
Troubleshooting Update Issues
While updating your Hisense Android TV is usually straightforward, you might occasionally encounter issues. Here are some common problems and their solutions⁚
Update Fails to Download or Install
- Check Internet Connection⁚ Ensure your TV is connected to a stable Wi-Fi network with sufficient bandwidth. Try restarting your router or modem to resolve temporary network issues.
- Free Up Space⁚ If updating via USB, make sure your USB drive has enough free space. Delete unnecessary files from the drive if needed.
- Retry the Update⁚ Sometimes, simply retrying the update process can resolve the issue. Navigate back to ″System Update″ and try again.
- Redownload the Firmware⁚ If downloading via USB, try redownloading the firmware file from the Hisense support website in case the original download was corrupted.
TV Freezes or Doesn’t Restart After Update
- Perform a Power Cycle⁚ Disconnect your Hisense TV from the power outlet, wait for a minute, and then plug it back in. This can often resolve minor software glitches.
- Factory Reset (Last Resort)⁚ If other troubleshooting steps fail, you can try a factory reset. Be aware that this will erase all your TV settings and data. Consult your TV’s user manual for specific factory reset instructions.
If you’ve tried these steps and are still facing problems, consider contacting Hisense customer support for further assistance.
Updating Apps on Hisense Android TV
Keeping your apps updated on your Hisense Android TV is crucial for optimal performance and security. Here’s how you can update your apps⁚
Automatic App Updates⁚
By default, most Hisense Android TVs are set to automatically update apps. This means that whenever your TV is connected to the internet, it will check for and install available app updates in the background. You can usually manage automatic app update settings within the Google Play Store app on your TV.
Manually Updating Apps⁚
- Open the Google Play Store⁚ Launch the Google Play Store app on your Hisense Android TV.
- Go to My Apps n Games⁚ Navigate to the ″My apps n games″ section within the Play Store. You’ll find it in the left-hand side menu.
- Check for Updates⁚ In the ″Updates″ tab, you’ll see a list of apps that have updates available.
- Update Individual Apps⁚ Tap the ″Update″ button next to an app to update it individually.
- Update All Apps⁚ If you want to update all apps at once, tap the ″Update All″ button, usually located at the top of the ″Updates″ tab.
Remember that updating apps may require a stable internet connection. The update process might take some time depending on the size of the updates and your internet speed.
Benefits of Updating Your Hisense Android TV
Regularly updating your Hisense Android TV brings several advantages that enhance your viewing experience and keep your TV running smoothly. Here are some key benefits⁚
Improved Performance and Stability⁚
Updates often include bug fixes and performance optimizations that can make your TV run faster, smoother, and more efficiently. This can lead to quicker app loading times, smoother navigation through menus, and a more responsive overall experience.
New Features and Enhancements⁚
Firmware updates often introduce new features, apps, and functionality to your Hisense Android TV. These updates could bring improvements to existing features, add support for new streaming services, or even introduce entirely new capabilities you can enjoy.
Enhanced Security⁚
Updates frequently include security patches that protect your TV from the latest threats and vulnerabilities. Keeping your TV’s software updated helps prevent malware infections and ensures that your personal data remains secure.
Better Compatibility⁚
Updating your TV can improve compatibility with other devices, apps, and services. This can ensure that you can connect to the latest streaming devices, use the newest versions of your favorite apps, and enjoy seamless integration with other smart home technology.
In summary, staying up-to-date with your Hisense Android TV’s firmware and app updates is essential for optimal performance, security, and access to the latest features. Embrace the benefits of updates and enjoy a more enjoyable and reliable viewing experience.
Hisense Support and Resources
If you encounter any difficulties while updating your Hisense Android TV or have questions related to the process, there are several support resources available to help you⁚
Hisense Support Website⁚
Visit the official Hisense website and navigate to the support section. You can usually find FAQs, troubleshooting guides, and contact information for customer support. Look for a specific support page dedicated to your TV model for the most relevant information.
Hisense User Manual⁚
Your TV’s user manual is a valuable resource for step-by-step instructions on various functions, including updating the firmware. Refer to the manual for detailed guidance on updating your specific model, as the process may slightly differ between different TVs.
Online Forums and Communities⁚
Online forums and communities dedicated to Hisense TVs can be helpful platforms to find solutions to common problems. You can search for threads related to updating your TV or post your questions to seek assistance from other users or experts.
Hisense Customer Support⁚
If you’re unable to resolve the issue yourself, reach out to Hisense customer support directly via phone, email, or live chat. Their support team can provide personalized assistance, troubleshoot problems, and guide you through the update process.
Remember to have your TV’s model number and any relevant error messages handy when contacting support to expedite the resolution process.
